Privacy Policy

Welcome to Ai Vortex. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our AI video generation services
• Contact our support team
• Subscribe to our services or newsletter

This information may include:

• Email address
• Name
• Account credentials
• Payment information (processed by third-party payment processors)

1.2 Content You Create

When you use Ai Vortex to generate videos, we may process and temporarily store:

• Images you upload
• Text prompts you provide
• Generated video content
• Project settings and preferences

1.3 Automatically Collected Information

When you access and use our application, we may automatically collect:

• Device information (model, operating system, unique device identifiers)
• Usage data (features used, time spent, interaction patterns)
• Log data (IP address, access times, app crashes)
• Analytics data to improve our services

2. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our AI video generation services
• Content Processing: To process your images and prompts to generate videos using AI technology
• Account Management: To manage your account and provide customer support
• Personalization: To customize your experience and provide relevant content
• Communication: To send you updates, security alerts, and administrative messages
• Analytics: To analyze usage patterns and improve our application
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Compliance: To comply with legal obligations and enforce our terms

3. AI Processing and Data Storage

3.1 AI Video Generation

Your images and text prompts are processed by our AI systems to generate videos. During this process:

• Content is temporarily stored on secure servers during processing
• AI models analyze your input to create video content
• Generated videos are stored in your account until you delete them
• We do not use your content to train our AI models without explicit consent

3.2 Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can delete your content and account at any time through the app settings.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (cloud hosting, analytics, payment processing)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Content Deletion: Delete your uploaded images and generated videos at any time

7. Children's Privacy

Ai Vortex is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

9. Third-Party Services

Our application may contain links to third-party services or integrate with third-party APIs. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of Ai Vortex after changes constitutes acceptance of the updated policy.

11. Contact Us

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

13. European Union Users (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time